Standards of care

A clear standard for every visit.

We agree on the work, respect the home, and communicate directly.

Our standards

What you can expect.

Privacy

Household information and routines stay private.

Care for Materials

Cleaning methods reflect the finishes and furnishings in each room.

Consistent Routines

The team follows the instructions agreed for each residence.

Direct Communication

Clients discuss instructions, schedules, and concerns directly with the Sister & Shore team in English.

Respectful Access

Entry, keys, and departure procedures follow the household’s instructions.

Quality Review

Completed work is checked against the agreed scope before the team leaves.

Private consultation

Tell us what care your home needs.

Request a Private Consultation