Discretion and Privacy
The residence, its routines, and household information are approached with restraint and respect.
Standards of care
A clear standard, quietly maintained.
Our approach to estate housekeeping is grounded in discretion, consistency, and close attention to the individual residence.
The Sister & Shore standard
Care begins with understanding the home.
No two residences are kept in precisely the same way. The standard begins by listening carefully, learning the household’s expectations, and establishing routines specific to the home.
These principles guide how Sister & Shore approaches private residential housekeeping and the responsibility that comes with being welcomed into an exceptional residence.
Residence-Specific Care
Routines are established around the home’s particular rooms, finishes, furnishings, priorities, and expectations.
Consistent Presentation
The household’s preferred presentation is documented through established routines and followed with care from visit to visit.
Respect for Fine Materials
Materials and furnishings are approached carefully, with attention to the methods appropriate for the individual residence.
Reliable Communication
Scheduling, household coordination, and concerns observed during service are communicated clearly and discreetly.
Personal Accountability
Amanda and Daisie remain connected to the standard of service and the communication surrounding each household.
Arrival and Departure Protocols
Access, entry, and departure routines are agreed with the household and followed consistently.
Quality Review
Completed work is reviewed against the residence-specific priorities and presentation standards established for the home.
Private consultation